FAQ

Premium Coffee & Tea Brand
Every day help for our customers
If you need more help

We look forward to any information, questions, requests or suggestions you may have and will get back to you as soon as possible.

If you can’t make it to Vienna, Vienna can come to you by using our online shop www.juliusmeinlindia.com. We at Julius Meinl have been buying, tasting and blending coffees for five generations. Our family business has passed know-how on for more than 160 years. State-of-the-art roasting plants and a unique Julius Meinl coffee roasting process guarantees constant premium quality. Teas, fruit preserves, chocolates and cocoa complement our well-known brand. Our goal is to provide customers with uncompromising quality and to share our coffee culture, experience and heritage. You can find the full Julius Meinl product range exclusively online.

Browse through our product categories and place the quantity of each Julius Meinl product you would like to order in your shopping cart.
After choosing your items ‘Proceed to Checkout’ to place an order. You can ‘Register’ or ‘Check out as a Guest’.
Fill out the required fields on the checkout page. Enter your billing and shipping address, choose a shipping method and submit your payment information. You can pay securely by credit card or Other payment methods. Click ‘Buy now’ to finally submit your order. Upon sucessfully placing your order, you will receive your order confirmation number as well as an email confirmation.
On shipping, you will receive a tracking number by email from Julius Meinl India Customer Service to follow your order. Your Julius Meinl products will arrive at your destination within several business days.

 

 

Yes, you can. The Julius Meinl India online shop uses cookies to support convenient online shopping. Cookies let you add mutiple products in your shopping cart. If you do not have cookies enabled, items placed in your shopping cart will not appear when you add a new item. You can enable cookies any time without any risk for your browsing experience. 

Yes, we do. All proprietary information is used only by us. It is never provided to non-related third parties. Any information you share with us is held with the utmost care and security. Julius Meinl India online shop does not sell, rent, loan or share any personal information. 

We use industry standard Secure Sockets Layer (SSL) and PCI DSS (Payment Card Industry Data Security Standards) to make credit card transactions secure. When you place an order via our online shop, SSL encrypts your information prior to being sent to our system. You can entrust us with your personal data because in no way will we misuse or pass your information to any non-related third parties.
We work with RazorPay, a safe and internationally accepted payment method, which allows easy online money transfer.

COMPANY NAME : LUSSO INDIA

BANK NAME : AXIS BANK LTD

ACCOUNT NO : 919020009303033

IFSC CODE: UTIB0000180

Your products are carefully packed for a safe arrival. Our wrapping materials and packaging techniques ensure products are well protected during shipping. Should a delivery not meet your expectations please contact our Julius Meinl Customer Service, giving a short description of the problem. A customer service specialist will support you for replacements or returns as your satisfaction with our products and services is important to us.